Privacy Policy

This privacy policy sets out how Richard Davies Computer Services Ltd uses and protects any information that you give Richard Davies Computer Services Ltd.

Richard Davies Computer Services Ltd is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.

Richard Davies Computer Services Ltd may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.  This policy is effective from 1st Jan 2018.

What we collect

We may collect the following information:

•Title and Full Name
•Contact Information including Address, E-mail Address and Telephone Numbers.
•Demographic information as required by Google Analytics. 

What we do with the information we recover

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

•Internal record keeping and invoicing.
•We may use the information to improve our products and services.
•We may periodically send promotional emails about new products, security alerts or other information which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Cookies

Cookies are used by Google for purpose of providing analytics.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We may use your personal information for direct marketing purposes if you do not want this to happen please write to us at: Richard Davies Computer Ltd Services, Hillside House, Brentor Road, Mary Tavy. Devon. PL19 9PY or e-mail us at mail@rdcs.com with the subject Removal Request. We will then remove you from our list and will contact you to confirm this.

We will not sell, distribute or lease your personal information to third parties.

You may request details of personal information which we hold about you under GDRP (General Data Protection Regulation effective date 25 May 2018) which supercedes the Data Protection Act 1998.. If you would like a copy of the information held on you please write to Richard Davies Computer Services Ltd, Hillside House, Brentor Road, Mary Tavy. Devon. PL19 9PY or email richard@rdcs.com.

Data retention

If you are a current customer with an ongoing relationship we will need to maintain a record of the work carried out and your contact details. If you no longer need the services of RDCS Ltd and would like your details removed then please contact us and we will remove any personal identifiable information from your account. Customers who have not contacted us in 7 years (in line with records for accounting purposes) will be removed automatically.

Data security

Customer data is kept private and protected.

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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.